Jetseen Help
What should I do if I forgot to log a trip?
Add the trip as soon as you reconstruct the dates. Use passport stamps, boarding passes, tickets, calendars, receipts, and photos to confirm the record before saving it.
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What to do
- Collect evidence for the departure and arrival dates.
- Add the trip in Timeline with a note that it was entered later.
- Review changed counts and export a fresh report if one was shared before.
Why this matters
A late entry is more useful than a guessed entry. Rebuild the sequence from primary evidence, add a note explaining the correction, and recheck every tracker affected by the missing dates.
The trip record should describe what happened. The tracker then applies its configured calculation. Keep documents for disputed boundary dates and avoid changing accurate history only to produce a preferred result.
Check the rule behind the answer
Jurisdictions do not all define a presence day in the same way. Read How to Track Days Across Countries for the rule context and cited sources used by this answer. Official guidance and advice for your facts take priority over an app display.
Before you rely on the total
- Check the country, entry date, departure date, and local time where relevant.
- Resolve duplicate, missing, overlapping, or unreviewed GPS-assisted records.
- Confirm the tracker period, countries, threshold, and tracking direction.
- Export a fresh record after any correction that changes a previously shared total.
When to ask a professional
Ask a qualified tax or immigration professional when a count is close to a legal threshold, an exception may apply, records conflict, or a late correction could affect a filing, permit, or overstay. Jetseen organizes dates and calculations. It does not decide your legal status.